Common Questions

Answers for Parents

Everything you need to know about Bala's offline technology, child-safe materials, and pre-order shipping to homes across India.

Core Technology

Offline & Safe

Does Bala require Wi-Fi?

What materials are used?

Bala operates entirely offline with zero Wi-Fi or Bluetooth. There are no companion apps to download and no screens. Simply squeeze Bala's hand to start listening to classic tales.

Bala is crafted from certified organic cotton and hypoallergenic fabrics. All internal electronics are securely sealed inside a protective, shock-proof casing that withstands active play.

Battery & Content

Powering Play

How is Bala charged?

What stories are included?

Bala charges via a standard USB-C cable. A single full charge takes about 90 minutes and provides up to 8 hours of continuous storytelling, riddles, and interactive quizzes.

Bala comes pre-loaded with 20 Panchatantra stories.

Orders & Shipping

Pre-order Details

When will pre-orders ship?

Can I gift Bala to someone else?

Pre-orders ship nationwide across India with reliable tracking. We manufacture in batches to ensure premium quality, and you will receive regular email updates on your shipment.

Absolutely — Bala makes a wonderful gift for birthdays or festivals. Just let us know the recipient's name so we can personalize the welcome message.

— Purely Offline

A soft, cuddly companion designed to sit gently on a child's bedside table, ready for screen-free wonder.

Still curious?

Our team is here to help with any custom questions about Bala.